DSC Power 832 display the IntelliSense FG-830 glass breaker power low message

[yasun3675]

I have a DSC power 832 and the system panel displayed a zone is in trouble light.   The security monitor company told me that the Glass Breaker (intelliSense FG-830) power/battery low.   I opened the glass breaker and see no signs of apparent battery.   I took the glass breaker to Battery store along with the FG-830 manual and store cannot figure out neither.

I called the security monitor company and ask whether this can be the master battery in control unit is time to change and they don't thinks so.   I have multiple glass breaker in the house and this is the only zone that are beeping now.

Can someone help?    Thanks!

[amesalarm]

Right....the IntelliSense glassbreak detector has no battery. Suggest
that you, or whoever programmed the DSC system, give it another
look.

There are a lot of DSC folks on this forum....my guess is that if you
post the problem as a DSC problem, you will get an intelligent
answer.

Best.
Doug
amesalarm

[DEL Installations]

Ditto.

Sounds like some report codes and the template the central station is using don't match up or need to be corrected.

It sounds more like a CS template issue, but really the panel's communications format should be at least SIA or CID, IMHO.